I want to contact 404 Ink. Who should I address it to?

You can find specific information on the Meet the Team page, though ultimately we share an email and the correct person will pick it up. We can only be contacted via email or the 404 socials (though we will likely point you from there to our emails). Please do not seek out our personal addresses and phone numbers (has happened), it is quite creepy and will not yield a positive result.

How can I submit to 404 Ink?

You can find full information at 404ink.com/submissions. Given the volume of submissions we receive, we can take a while to get back, but we will always reply with the outcome of your submission. We work by submission windows as opposed to year-round open submissions as we previously had.
Sub-question: What font / font size should applications be? We honestly don't mind, as long as it's readable.
Sub-question: Can we meet up to discuss..? Unfortunately, no. Between running a company and our freelance roles we don't have time to do face-to-face book pitches. Stick to the submission guidelines and we will get to it, promise!

Can I do an internship at 404 Ink?

Our previous stance was that as a small team working from home, we cannot do internships; similarly we felt uneasy about someone working for us for free we wouldn’t do so until we have the funds. However, as of Summer 2021 we will have launched our new paid internship, and hope to be able to continue this in future. Information will be found on our jobs page (404ink.com/jobs) when this happens, so please do keep an eye there. You can also sign up to our industry advice newsletter to keep updated. 

Can I work for 404 Ink?

We are a very small team and roles come up very occasionally - these will similarly be advertised on our jobs page (404ink.com/jobs). We work with freelancers and often put callouts on Twitter when looking for new people for upcoming projects. We are always open to new designers, as we keep them on file should the perfect project arise. If you are a designer, feel free to contact us via our contact page with some information and links to your work.

I have a question about shipping.

Cool! We have a full page dedicated to Shipping & Returns which should cover all your needs. If not, you can contact us.

I have some questions about publishing…

Like, do I need a degree to work in publishing? We are setting up a dedicated industry resource to support and share the knowledge of those looking to get into the industry. It won’t be exhaustive, as it’ll be limited to our own experience, but we hope it can help answer some questions, and demystify the book world a bit. You can find answers to the degree question and more (in time) on our Industry FAQ page.